Contact
Talk to a person
Question about your report, a billing issue, or feedback about the product — email us and a person will read it.
Write to support@uptickiq.com. Include the website you scanned so we can pull up your report. We answer within one business day.
What to include
- Report questions — the domain you scanned and the section you are asking about.
- Billing — the email you used at checkout. Refund requests are honored within 7 days of purchase, no interrogation.
- A finding you think is wrong — tell us. Every finding carries its evidence, and if the evidence is wrong we want to know more than you want to tell us. Honesty is the product.